Technology & Events
Career Level: Management
What Do They Do?
Operations Managers ensure the day to day running of the radio network is as smooth as possible from a practical point of view.
An Operation Manager’s daily tasks may include:
- Troubleshooting technical issues when they arise with studios or equipment
- Strategic planning around current and future technology/workflows,
- Delivering network ambitions and other large projects
- Overseeing continuity of the network
- Staffing & line management duties for their team
- Liaison with other departments including engineering, operations and news
- Health and Safety and security matters such as dealing with threatening or sensitive audience correspondence, and completing risk assessments
Who Do They Work With?
- An Operations Manager will be one of the best-connected members of a radio department.They will regularly liaise with network heads, production staff (in-house and indies), duty operations managers, security teams, news, facilities management, engineering operations, master control room, project engineering, etc
What Skills Do I Need?
- Operations Managers are resilient and patient, with a natural flair for detail
- Operations Managers have an aptitude for long and short term planning, and effortlessly work to tight deadlines
- Operations Managers have an intrinsic knowledge of broadcast systems/technology, transmission chains, health and safety protocols, and business continuity planning
- Operations Managers have the ability to forge strong relationships throughout the organisation and outside.
- Operations Managers are passionate about the output of the stations they work for, and knowledgeable about production processes
- Operations Managers are flexible and willing to work long and sometimes erratic hours.
How Do I Get This Job?
There are no specific qualifications needed for this role, but experience is really important – particularly of line management or other team leadership skills. Lots of experience can be transferred into a job like this but understanding how radio works end-to-end can be priceless knowledge in this role. Experience in dealing with production safety and undertaking risk assessments can be extremely beneficial as Health and Safety is such a vital part of this job.